TSE spol. s.r.o. (Manesova 74/390, 371 52 České Budějovice, IN: 15771946) and its subsidiaries (hereinafter referred to as TSE spol. s r.o.) as a personal data controller, hereby informs you of the manner and scope of the processing of personal data by this company, including the scope of the rights of the data subject related to the processing of their personal data by TSE spol. s r.o.
TSE spol. s r.o. processes personal data in accordance with the European Union law, in particular in accordance with the Regulation 2016/679 of the European Parliament and the EU Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as GDPR). Personal data are also processed in accordance with international treaties binding the Czech Republic, in particular in accordance with the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data No. 108, promulgated under No. 115/2001 Coll. and in accordance with relevant national legislation.
Purpose and scope of processing of personal data:
TSE spol. s r.o. processes only the personal data it has obtained in accordance with the Law of Protection of Personal Data and GDPR. The personal data is collected and processed by TSE spol. s r.o. only for a specified purpose to the extent indicated below, for the duration of the contractual relationship and subsequently for a period as determined by a general legal provision, and even if the contract is not concluded but the applicable law requires the data collection.
Basic purposes of processing personal data by TSE spol. s r.o.:
- performance of the contract and provision of services
- ensuring interconnection and access to networks
- ensuring operational activities
- Accounting and tax purposes
- identifying network or service abuses (e.g. repeated delays in paying of the stated price or unwanted phone calls)
- recovery of receivables
- accessing location data and calling emergency numbers
- compliance with legal obligations
- direct marketing (information and product campaigns)
- customer account management
The extent of processing of personal data by TSE spol. s r.o.
TSE spol. s r.o. processes personal data to the following extent:
- identification data: title, first name, surname, date of birth, identity card number, birth registration number, eventually IN
- address data: permanent address, eventually place of residence, delivery address or other contact address, address of the delivery point, telephone, e-mail address
- other personal details: bank account number, customer payment morale, customer account number, information obtained on the basis of reading of measuring devices, operational and location data and other personal dataresulting from a particular contract of law
Sources of personal data:
TSE spol. s r.o. obtains personal data in particular from the data subject during the negotiation of the conclusion of the contract, or from third parties
TSE spol. s r.o. always informs data subjects about when the provision of personal data is necessary for the provision of a particular service and when it is voluntary, but the provision of such personal data facilitated mutual communication between the data subject and TSE spol. s r.o. and also provides a significantly more efficient service delivery.
TSE spol. s r.o. also obtains personal data from public records, from state administration bodies or from special legal regulations.
TSE spol. s r.o. also monitors and records communication with data subjects (especially telephone calls on customer lines) in order to improve the quality of services, objectivity, demonstrability and security. The data subject is informed in advance of this fact and is entitled to reject this.
Processors and recipients:
Personal data may be processed by TSE spol. s r.o. and its employees as well as the processors of the subsidiaries to ensure the above-described purposes, based on the contracts for the processing of personal data concluded in accordance with the Law of Protection of Personal Data and GDPR.
TSE spol. s r.o. processes personal data manually as well as automatically. Privacy is technically and organizationally secured in accordance with the Law of Protection of Personal Data and GDPR. The same security is also required by TSE spol. s r.o. from the personal data processors.
TSE spol. s r.o. informs that personal data may be transferred to third parties, which have the legal authority to request the transmission of the personal data in question, upon a legal request.
Rights of data subjects:
The data subject is entitled to request information about the processing of their personal data, about the purpose of processing personal data, the scope or the categories of the processed personal data, the nature of the automated processing, the processors, the recipients or categories of the recipients of personal data.
TSE spol. s r.o. shall provide the information requested without undue delay.
The data subject has the right to request TSE spol. s r.o. at any time to erase their personal data – they have the right to be forgotten.
In case the data subject discovers or believes that TSE spol. s r.o. or the contractual processor of the company carries out processing of personal data that is in conflict with the protection of the personal life of the data subject or in contravention of the law, the data subject is entitled to:
- require an explanation from TSE spol. s r.o. or its contractual processor
- require removal of the state created from TSE spol. s r.o. or the contractual processor. In particular, the data subject is entitled to require blocking, correction, completion or personal data liquidation. TSE spol. s r.o. always informs the data subject about the processing of their request without undue delay. The data subject has the right to address his complaint to the Office for Personal Data Protection at any time.
GDPR regulation
TSE spol. s r.o. hereby informs that the Regulation 2016/679 of the European Parliament and the EU council from the 27th April 2016 will become effective on the 25th May 2018. This regulation deals with protection of individuals with regard to processing of personal data and on the free movement of such data (hereinafter referred to as GDPR), which will be directly effective also within the legal order of the Czech Republic. As a result of this, this Privacy Policy Information will be updated to reflect full the new GDPR Privacy Statement from the 25th May 2018.
We find out about your satisfaction with e-mail questionnaires. These are being sent to you every time you get a delivery of our products/goods/ if, within the meaning of § 7 Section 3 of Act No. 480/2004 Coll. about certain services of a an information company you do not decline being sent our business communications or revoke your previously granted consent to which you are entitled. In order to send questionnaires, evaluate your feedback and analyse our market position, we use a processor who processes the information about the purchased goods and your e-mail address for these purposes.
If you believe that processing of your data is not correct, you have the right to file a complaint with the company or the Office for Personal Data Protection, control and supervisory authority according to GDPR in the Czech Republic, Pplk. Sochora 27, 170 00, Praha 7, telefon: +420 234 665 111, web: www.uoou.cz.
Applies to companies:
TSE spol. s r.o. /IN 15771946/
TSE ELECTRONICS spol. s r.o. /IN 48203904/
TSE CB spol. s r.o. /IN 25155555/
